Where do your products come from?
We partner with independent skincare and beauty brands. Your order ships directly from the brand that makes it, so you get fresh product straight from the source.
Why might my order arrive in more than one package?
If you order products from more than one brand, each brand ships its items separately. You'll get tracking for each package.
How long does shipping take?
Orders are typically processed within 1 business day. Available shipping options and estimated delivery times are shown at checkout. We currently ship within the United States.
Which product should I start with?
If you're new to the routine, start with Pure Radiance Serum and CLARITY Awakening Face Cream. Then add the concealer and foundation to complete your glow. Not sure about the cream? Try the 1 oz deluxe mini first.
Are these products safe for sensitive skin?
Our serum uses bakuchiol, a gentle alternative to retinol, but every skin is different. We always recommend a patch test before using any new product. If you have a skin condition, check with your dermatologist first.
How do I find my shade?
Each shade product page includes a shade chart and swatches. Still unsure? Contact us and we'll help you choose.
Do you offer discounts?
Yes! Use code GLOW15 for 15% off when you buy 2 or more products from The Glow Routine.
Can I return my order?
Please see our refund policy and contact us before sending anything back so we can help.
How do I contact you?
Reach us anytime through our contact page.